I am not accustomed to receiving the high-quality service that Dave provided me last week in locating and installing a matching tank and stool. Dave is, indeed, an asset to King's and to the public as well. Thank you.
P. McClung
Very Knowledgeable
Thank you very much for having sent Jeff to service our air conditioner so it would be successfully ready for summer performance. Jeff was a delight to meet, a perfect gentleman, and very knowledgeable in his work. You folks have continued to be so very kind to me since Fred went to be with Jesus and I do appreciate this.
M. Young
Great Customer Service
Jerry, I just wanted to take a minute and thank you for the great deal you gave me on my new water heater Wednesday. (by the way, it works great and now my home is vented correctly). I also want to let you know that... throughout the day your guy at the counter was giving great customer service. Before we saw you, he was giving us his attention and trying to solve our problem and shooting straight with us the whole time. It seems anymore in America "customer service" is an oxymoron (like jumbo shrimp or pretty ugly). So, it is very refreshing when a company like King's offers the kind of service you do. So many people are trying to sell consumers their product...but when your guy gives us so much valuable help he's really selling me on Kings. So many big companies have lost the art of customer service...I'm so glad that someone in my generation is running a local business where customer service is alive and well. So, just wanted to say again, thanks for all the help and the great deal. And please be encouraged to keep taking care of customers. Your crew made a great impression on me yesterday and you can be sure I'll rave to my friends about how I was treated. Thanks.
